I want to start using a name other than my own for the small business I run. I have called Queens County Clerk twice to see how I do this through the mail. They tell me I can send the form, but that it's better if I come in. When I explain that my commute there would be around an hour and I would prefer to get the info about mailing the forms in, they transfer me to another department that doesn't pick up the phone. Has anyone else registered their small business name through the mail? What is the big secret?! Is it really that much better to trek out to Jamaica?